Accessibility & Open Minds Ann Arbor, LLC

Michelle is committed to making her practice as welcoming and accessible as possible.  If there are gaps in accessibility that you notice at Open Minds Ann Arbor, please bring them to her attention.  While it is impossible to make any space 100% accessible, she will do her best to address issues that you bring to her attention.

Parking & Building Access

Sparrow Wood Office Building at 2890 Carpenter Road has two parking lots with ample parking, in both the front and rear of the building.

The parking lot at the rear of the building has two accessible parking spaces directly in front of the doors.  The building has no van accessible parking spaces at this time.

Open Minds Ann Arbor’s offices are located in Suite 1500, on the second level.  Entering from the front of the building (Carpenter Road side) requires climbing a flight of stairs from the ground to the second level.  An elevator is located at the rear entrance of the building (Gross Road side).  Please note that the building lacks an automatic door opener.


An accessible gender inclusive restroom is located within the office suite.

Men’s and women’s restrooms are also available in the common areas of the building and require key access.  Keys to the common area restrooms are available in the waiting room.  Please note that neither restroom in the common area has adequate space for wheelchair and scooter users to maneuver, although they are considered accessible in the broadest sense.

Hearing Impairments

If you have a hearing impairment, please don’t hesitate to make Michelle aware so that she can be as intentional as possible in her communication with you.  If you use assistive technology, she is happy to discuss how it might be used to facilitate your treatment.

ASL Interpretation

If you or members of your family are ASL speakers, Michelle is open to exploring the feasibility of obtaining ASL interpretation in order for you or your family members to participate in treatment.

Scent-free Environment/Environmental Sensitivity

Michelle and her colleagues have a scent-free policy as a courtesy to those who have a sensitivity to strong scents.

Please be advised that two therapy dogs work in the office suite.  Leo and Pippa take turns working with one of the therapists.  If you are allergic or fearful of dogs, please alert Michelle.  Reasonable efforts are made to vacuum regularly to minimize pet dander.  If you or a family member has an allergy, every effort will  be made to vacuum common areas of the suite prior to your appointments.

Sensory Sensitivity

Some people are sensitive to certain kinds of sensory information.  If you or your child experience sensitivity to noise, light, particular textures or smells, or other sensory stimuli, it would be helpful for Michelle to know in advance of your first appointment so she can be responsive to your needs.

The lighting in the office suite is lit mostly by fluorescent lights, which can be uncomfortable for some people.  Overhead lighting in the waiting area has been replaced with LED lighting.  Michelle uses non-fluorescent lamps and natural light as much as possible in her personal offices.

Service Animals

Service animals are always welcome.  Two therapy dogs work in the office.

Visual Impairments

At this point, Michelle’s website is not fully accessible.  Her technological skills were significantly stretched in designing it, but hopefully in the future it will be made accessible to screen readers.

Please let Michelle know if you would like large print materials.  Forms and resource materials can be provided in large print upon request.